Having worked with leading multinational companies across different industries, I’ve seen firsthand how after-sales can be a key driver of revenue and customer loyalty. As an engineer, I manage after-sales across 80+ markets, working closely with distributors, technicians, and customers.
I’m also responsible for product innovation, ensuring that service evolves alongside technology to meet market demands.
With extensive international experience, I understand what it takes to build a high-performing after-sales strategy.
I created this platform for professionals who want to enhance customer satisfaction, streamline operations, and drive profitability—without unnecessary complexity. My goal is to provide clear, actionable strategies that you can implement right away.
If you’re looking for insights that cut through the noise and help you take your after-sales strategy to the next level, you’re in the right place.